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Manage your plan on the Billing page

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Everything about your plan is in the account menu → Plan & billing (/app/account/billing). Only the workspace owner can buy or change a plan.

Billing: Current plan (1) and AI credits (2)

  1. Current plan — the plan name, status, period, and the "Renews on …" or "Ends on …" date. From here you can Upgrade, Change plan or period, or Cancel subscription.
  2. AI credits — your remaining plan AI credits, top-up AI credits, and the total, plus the Top up AI credits button.
  3. Invoice history — all invoices with Pay/Continue payment and Download PDF buttons.
  4. Billing details — company name, tax ID (NPWP), and address for invoices.

What does the plan status mean?

Status Meaning
Active The plan is running normally
Ends at period end The subscription is canceled; the plan stays active until its end date
Past due The plan has ended and the renewal invoice hasn't been paid; scheduling, posting, exports, and the studio keep running for 1 day (AI actions use top-up AI credits)
Grace period Features are limited until the invoice is paid (special settings only)
Locked The plan is locked because the invoice wasn't paid (only if the Free plan isn't available)
Ended The plan has finished

Full details: Renewals & reminders, When your plan ends: paused posts, Cancel or downgrade your plan, Invoices & tax ID (NPWP).

Still stuck? Contact [email protected].

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