Renewals & reminders

Posto doesn't charge a card automatically. Each period, you pay the renewal invoice with QRIS, an e-wallet, or a Virtual Account (for invoices from Rp 80,000).

How does renewal work?

1. 7 days before the period ends, Posto creates a renewal invoice at your plan's current price and sends a reminder email.
2. More reminders go out 3 days and 1 day before it ends.
3. The account menu → Plan & billing page shows "Renewal invoice … is waiting for payment". Click Pay renewal invoice (or the button in the email), then choose a payment method.
4. Once it's paid, the new period starts right after the old one — you don't lose any days, even if you pay early.

Coupons only apply to purchases; renewal invoices always use your plan's regular price.

Forgot to pay?

Your plan keeps running for 1 day after the period ends (status Past due), then it drops to Free. At that point scheduled posts that haven't gone out are paused, not deleted, and they resume when you pay. See When your plan ends: paused posts. You can still pay the renewal invoice until the due date shown on it (30 days after the invoice was created); paying it reactivates your plan.

Don't want to renew?

Cancel your subscription before the renewal date. See Cancel or downgrade your plan.

Still stuck? Contact [email protected].