Team & clients

Work on content with your teammates and handle many clients from one account. This feature is rolling out gradually: if Team isn't in your account menu yet, your account doesn't have it yet.

Plans and seats

Seats = team members (not the Client role) plus invitations not yet accepted. Right now Pro includes 2 seats, Ultimate 3 seats, and Agency 5 seats plus 10 client workspaces. Extra seats and extra clients are available as add-ons. Numbers and prices may change, see Pricing.

Inviting members

1. Open account menu → Team and click Invite member.
2. Enter the Email and pick a Role. For editors and viewers in an agency, tick the Assigned clients.
3. Click Send invitation. The link is valid for 7 days and uses a seat right away.
4. The invitee signs in or signs up with exactly the same email the invitation was sent to, then clicks Accept invitation.

Roles: Owner (billing, plan, all settings), Admin (manages team, clients, and content; can't buy plans), Editor (creates, edits, schedules), Viewer (views and comments), Client (views and comments in their own client workspace only; doesn't use a seat). Only the owner can give the admin role. Editors and viewers only see the clients assigned to them; change this with the Clients button in the member list.

Client workspaces (Agency plan)

1. Open Clients and click Add client.
2. Enter the Client name and niche, then click Create client.
3. Click Open to enter the client workspace, or Manage for its settings.

Each client has its own brand kit, social accounts, history, and calendar; AI credits come from the agency wallet. Switch workspaces with the workspace switcher in the left menu, below your AI credit balance (on mobile: at the top of the screen); it appears once you have more than one workspace. Clients you Archive can only be viewed and exported, and don't use client quota.

If your plan goes down

When the Agency plan ends, all clients are archived (view and export only) and their scheduled posts are paused; the posts resume when the client is restored, except those whose time has already passed. If clients exceed the quota, the newest clients are archived. If seats exceed the quota, the newest invitations are canceled first, then the newest members are deactivated. After you upgrade, clients archived because of the downgrade are restored automatically; deactivated members need to be invited again. See also Upgrade your plan.

Still stuck? Contact [email protected].