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Discuss a carousel right on its slides with your team and client. The Comments button appears in the studio top bar for carousels in an agency or client workspace (Agency plan).

Commenting in the studio

  1. Open the carousel in the studio and click Comments in the top bar. The panel opens on the right (on mobile: below the canvas).
  2. Click a spot on the slide to drop a pin, or pick a slide in the For field. Pick General for a comment not tied to one slide.
  3. Write your comment, then click Send.

The button shows how many threads are open. Click a thread to jump to its slide, or Reply to answer it.

Mentioning teammates

Type @ and pick a teammate's name. Mentioned members get an in-app notification and an email. You can mention members with access to that workspace, up to 10 per comment.

Resolving

Click Resolve once a thread is handled; it moves to the Resolved filter. Click Reopen if needed. A new reply reopens a resolved thread automatically.

Comments from clients

Once you've sent a review link (see Team & client approval), the client can comment without signing in until the review is decided:

  1. The client taps the part of a slide they want changed, or picks General.
  2. The client fills in Your name (if not entered yet), writes the comment, and clicks Send.

Clients only see threads they started, plus team replies in them; internal team discussion never appears on the link. Once the review is decided or withdrawn, comments there are read-only.

Approval request messages and decision notes appear in the studio as general comments labeled Approval. They can't be edited or deleted, only resolved.

Permissions and limits

  • Every member role can read and write comments. Archived workspaces are read-only.
  • Only the author can Edit a comment. The author can Delete it too, and owners and admins can delete anyone's comment, including a client's. Deleting a thread's first comment also deletes its replies.
  • Editors and above, or whoever started a thread, can resolve it. Clients can't edit, delete, or resolve.
  • A comment can be up to 1,000 characters of plain text. A carousel holds 500 comments; delete old ones when full. Review links limit comments sent in a short time; if you see a warning, wait a few minutes.

Still stuck? Contact [email protected].

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