Invoices & tax ID (NPWP)

A PDF invoice is emailed to you every time a payment is completed. All invoices are also kept in the account menu → Plan & billing → Invoice history.

Download an invoice

1. Open the account menu → Plan & billing and scroll to Invoice history.
2. Click Download PDF on the invoice row. Click the invoice number to see its details on screen.

Invoice history is only visible to the workspace owner and admins.

Add a company name & tax ID (NPWP)

1. In Billing details, fill in Company name, Tax ID (NPWP) (15 or 16 digits; dots and dashes are fine), and Billing address. All fields are optional — leave them empty if you're billed as an individual.
2. Click Save billing details.

These details appear on your next invoices. Invoices already issued don't change. Only the workspace owner can change billing details.

Is this invoice a tax invoice?

No. A Posto invoice is proof of payment, not a tax invoice (faktur pajak). If Indonesian VAT (PPN) applies, the tax base (DPP) and PPN breakdown appears on the invoice.

Still stuck? Contact [email protected].