Photo not showing on a slide

Is the photo still being made?

AI photos are made after the script is done, so they can appear a few seconds later. A banner in the studio shows the progress.

Did the photo fail?

If the photo still doesn't appear, the AI credits for that image have already been refunded automatically. You can:

1. upload your own photo in the studio's photo panel, or
2. click to regenerate the photo with AI (Standard 10 AI credits and High 30 AI credits by default; the amount shows on the button and you always confirm first).

Photo missing from the download?

1. Wait until the save status in the studio shows Saved.
2. Download again with the Download button.
3. If it's still empty, reload the studio page and download once more.

Still stuck? Contact [email protected].