[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"public-landing":3,"help-categories-en":22,"help-article-slide-comments-en":246},{"heroVariant":4,"testimonials":5,"whatsappUrl":6,"templateCount":7,"templateCountBasic":8,"recurringSeriesMax":9,"scheduleMaxPerDay":15,"blogLocales":16,"social":17},"e",[],null,114,57,{"free":10,"starter":11,"pro":12,"ultimate":13,"agency":14,"custom":14},0,3,10,20,30,25,[],{"instagram":18,"threads":19,"facebook":20,"tiktok":21},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"locale":23,"items":24,"popular":239},"en",[25,54,67,116,148,174,194,208,225],{"slug":26,"name":27,"sort":12,"articles":28},"getting-started","Getting started",[29,33,36,39,42,45,48,51],{"slug":30,"title":31,"category":26,"fallback":32},"create-first-carousel","Create your first carousel",false,{"slug":34,"title":35,"category":26,"fallback":32},"automatic-content-format","Automatic content format",{"slug":37,"title":38,"category":26,"fallback":32},"sign-up-and-login","Sign up and log in",{"slug":40,"title":41,"category":26,"fallback":32},"video-slides","Video slides in a carousel",{"slug":43,"title":44,"category":26,"fallback":32},"chat-assistant","Help chat with the Posto assistant",{"slug":46,"title":47,"category":26,"fallback":32},"product-catalog-batch","Batch content from a product catalog",{"slug":49,"title":50,"category":26,"fallback":32},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":52,"title":53,"category":26,"fallback":32},"share-to-whatsapp","Share to WhatsApp",{"slug":55,"name":56,"sort":13,"articles":57},"credits","AI credits",[58,61,64],{"slug":59,"title":60,"category":55,"fallback":32},"how-credits-work","How AI credits work",{"slug":62,"title":63,"category":55,"fallback":32},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":65,"title":66,"category":55,"fallback":32},"credit-refunds","AI credits are refunded when creation fails",{"slug":68,"name":69,"sort":14,"articles":70},"plans-billing","Plans & billing",[71,74,77,80,83,86,89,92,95,98,101,104,107,110,113],{"slug":72,"title":73,"category":68,"fallback":32},"plans-and-payment-methods","Plans and payment methods",{"slug":75,"title":76,"category":68,"fallback":32},"upgrade-plan","How to upgrade your plan",{"slug":78,"title":79,"category":68,"fallback":32},"pay-with-qris","Pay with QRIS",{"slug":81,"title":82,"category":68,"fallback":32},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":84,"title":85,"category":68,"fallback":32},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":87,"title":88,"category":68,"fallback":32},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":90,"title":91,"category":68,"fallback":32},"payment-not-confirmed","Payment not confirmed yet",{"slug":93,"title":94,"category":68,"fallback":32},"paid-twice","Paid twice by mistake",{"slug":96,"title":97,"category":68,"fallback":32},"manage-subscription","Manage your plan on the Billing page",{"slug":99,"title":100,"category":68,"fallback":32},"renewal-and-reminders","Renewals & reminders",{"slug":102,"title":103,"category":68,"fallback":32},"grace-period-and-locked","When your plan ends: paused posts",{"slug":105,"title":106,"category":68,"fallback":32},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":108,"title":109,"category":68,"fallback":32},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":111,"title":112,"category":68,"fallback":32},"coupons","Use a coupon",{"slug":114,"title":115,"category":68,"fallback":32},"top-up-credits","Top up AI credits",{"slug":117,"name":118,"sort":119,"articles":120},"team-agency","Team & agency",35,[121,124,127,130,133,136,139,142,145],{"slug":122,"title":123,"category":117,"fallback":32},"team-and-clients","Team & clients",{"slug":125,"title":126,"category":117,"fallback":32},"client-approval-and-review","Team & client approval",{"slug":128,"title":129,"category":117,"fallback":32},"slide-comments","Slide comments",{"slug":131,"title":132,"category":117,"fallback":32},"agency-calendar","Combined agency calendar",{"slug":134,"title":135,"category":117,"fallback":32},"client-credit-quota","AI credit quota per client",{"slug":137,"title":138,"category":117,"fallback":32},"client-reports","Monthly client reports",{"slug":140,"title":141,"category":117,"fallback":32},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":143,"title":144,"category":117,"fallback":32},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":146,"title":147,"category":117,"fallback":32},"white-label-and-custom-domain","White-label & custom domain",{"slug":149,"name":150,"sort":151,"articles":152},"scheduling","Scheduling & social accounts",40,[153,156,159,162,165,168,171],{"slug":154,"title":155,"category":149,"fallback":32},"connect-social-accounts","Connecting social media accounts",{"slug":157,"title":158,"category":149,"fallback":32},"tiktok-paid-plans","TikTok on paid plans",{"slug":160,"title":161,"category":149,"fallback":32},"schedule-posts","Scheduling posts",{"slug":163,"title":164,"category":149,"fallback":32},"recurring-schedules","Recurring schedules",{"slug":166,"title":167,"category":149,"fallback":32},"post-own-media","Post your own photos & videos",{"slug":169,"title":170,"category":149,"fallback":32},"post-analytics","Post analytics",{"slug":172,"title":173,"category":149,"fallback":32},"make-similar-content","Make more like your best posts",{"slug":175,"name":176,"sort":177,"articles":178},"api-integrations","API & integrations",42,[179,182,185,188,191],{"slug":180,"title":181,"category":175,"fallback":32},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":183,"title":184,"category":175,"fallback":32},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":186,"title":187,"category":175,"fallback":32},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":189,"title":190,"category":175,"fallback":32},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":192,"title":193,"category":175,"fallback":32},"webhooks","Webhooks: automatic updates from Posto",{"slug":195,"name":196,"sort":197,"articles":198},"account","Account & data",45,[199,202,205],{"slug":200,"title":201,"category":195,"fallback":32},"export-data","Exporting your account data",{"slug":203,"title":204,"category":195,"fallback":32},"delete-account","Deleting your account",{"slug":206,"title":207,"category":195,"fallback":32},"unsubscribe-emails","Unsubscribing from emails",{"slug":209,"name":210,"sort":211,"articles":212},"affiliate","Affiliates & referrals",47,[213,216,219,222],{"slug":214,"title":215,"category":209,"fallback":32},"invite-friends","Invite friends, earn AI credits",{"slug":217,"title":218,"category":209,"fallback":32},"join-affiliate-program","Joining the affiliate program",{"slug":220,"title":221,"category":209,"fallback":32},"affiliate-commission","Affiliate commissions",{"slug":223,"title":224,"category":209,"fallback":32},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":226,"name":227,"sort":228,"articles":229},"troubleshooting","Troubleshooting",50,[230,233,236],{"slug":231,"title":232,"category":226,"fallback":32},"post-failed","Post failed: common causes",{"slug":234,"title":235,"category":226,"fallback":32},"link-not-readable","Link can't be read",{"slug":237,"title":238,"category":226,"fallback":32},"photo-not-showing","Photo not showing on a slide",[240,241,242,243,244,245],{"slug":180,"title":181,"category":175,"fallback":32},{"slug":154,"title":155,"category":149,"fallback":32},{"slug":30,"title":31,"category":26,"fallback":32},{"slug":200,"title":201,"category":195,"fallback":32},{"slug":59,"title":60,"category":55,"fallback":32},{"slug":214,"title":215,"category":209,"fallback":32},{"slug":128,"locale":23,"requestedLocale":23,"fallback":32,"title":129,"html":247,"description":248,"toc":249,"faq":266,"updatedAt":267,"videoUrl":6,"category":268,"related":269,"locales":274},"\u003Cp>Discuss a carousel right on its slides with your team and client. The \u003Cstrong>Comments\u003C\u002Fstrong> button appears in the studio top bar for carousels in an agency or client workspace (Agency plan).\u003C\u002Fp>\n\u003Ch2 id=\"commenting-in-the-studio\">Commenting in the studio\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Open the carousel in the studio and click \u003Cstrong>Comments\u003C\u002Fstrong> in the top bar. The panel opens on the right (on mobile: below the canvas).\u003C\u002Fli>\n\u003Cli>Click a spot on the slide to drop a pin, or pick a slide in the \u003Cstrong>For\u003C\u002Fstrong> field. Pick \u003Cstrong>General\u003C\u002Fstrong> for a comment not tied to one slide.\u003C\u002Fli>\n\u003Cli>Write your comment, then click \u003Cstrong>Send\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>The button shows how many threads are open. Click a thread to jump to its slide, or \u003Cstrong>Reply\u003C\u002Fstrong> to answer it.\u003C\u002Fp>\n\u003Ch2 id=\"mentioning-teammates\">Mentioning teammates\u003C\u002Fh2>\n\u003Cp>Type @ and pick a teammate's name. Mentioned members get an in-app notification and an email. You can mention members with access to that workspace, up to 10 per comment.\u003C\u002Fp>\n\u003Ch2 id=\"resolving\">Resolving\u003C\u002Fh2>\n\u003Cp>Click \u003Cstrong>Resolve\u003C\u002Fstrong> once a thread is handled; it moves to the \u003Cstrong>Resolved\u003C\u002Fstrong> filter. Click \u003Cstrong>Reopen\u003C\u002Fstrong> if needed. A new reply reopens a resolved thread automatically.\u003C\u002Fp>\n\u003Ch2 id=\"comments-from-clients\">Comments from clients\u003C\u002Fh2>\n\u003Cp>Once you've sent a review link (see \u003Ca href=\"\u002Fhelp\u002Fclient-approval-and-review\">Team & client approval\u003C\u002Fa>), the client can comment without signing in until the review is decided:\u003C\u002Fp>\n\u003Col>\n\u003Cli>The client taps the part of a slide they want changed, or picks \u003Cstrong>General\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>The client fills in \u003Cstrong>Your name\u003C\u002Fstrong> (if not entered yet), writes the comment, and clicks \u003Cstrong>Send\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Clients only see threads they started, plus team replies in them; internal team discussion never appears on the link. Once the review is decided or withdrawn, comments there are read-only.\u003C\u002Fp>\n\u003Cp>Approval request messages and decision notes appear in the studio as general comments labeled \u003Cstrong>Approval\u003C\u002Fstrong>. They can't be edited or deleted, only resolved.\u003C\u002Fp>\n\u003Ch2 id=\"permissions-and-limits\">Permissions and limits\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Every member role can read and write comments. Archived workspaces are read-only.\u003C\u002Fli>\n\u003Cli>Only the author can \u003Cstrong>Edit\u003C\u002Fstrong> a comment. The author can \u003Cstrong>Delete\u003C\u002Fstrong> it too, and owners and admins can delete anyone's comment, including a client's. Deleting a thread's first comment also deletes its replies.\u003C\u002Fli>\n\u003Cli>Editors and above, or whoever started a thread, can resolve it. Clients can't edit, delete, or resolve.\u003C\u002Fli>\n\u003Cli>A comment can be up to 1,000 characters of plain text. A carousel holds 500 comments; delete old ones when full. Review links limit comments sent in a short time; if you see a warning, wait a few minutes.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","Discuss a carousel right on its slides with your team and client. The Comments button appears in the studio top bar for carousels in an agency or client…",[250,254,257,260,263],{"id":251,"text":252,"level":253},"commenting-in-the-studio","Commenting in the studio",2,{"id":255,"text":256,"level":253},"mentioning-teammates","Mentioning teammates",{"id":258,"text":259,"level":253},"resolving","Resolving",{"id":261,"text":262,"level":253},"comments-from-clients","Comments from clients",{"id":264,"text":265,"level":253},"permissions-and-limits","Permissions and limits",[],"2026-10-20T01:02:19.523Z",{"slug":117,"name":118},[270,271,272,273],{"slug":122,"title":123,"category":117,"fallback":32},{"slug":125,"title":126,"category":117,"fallback":32},{"slug":131,"title":132,"category":117,"fallback":32},{"slug":134,"title":135,"category":117,"fallback":32},[23,275,276],"id","ms"]