[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"public-landing":3,"help-categories-en":22,"help-article-payment-not-confirmed-en":246},{"heroVariant":4,"testimonials":5,"whatsappUrl":6,"templateCount":7,"templateCountBasic":8,"recurringSeriesMax":9,"scheduleMaxPerDay":15,"blogLocales":16,"social":17},"e",[],null,114,57,{"free":10,"starter":11,"pro":12,"ultimate":13,"agency":14,"custom":14},0,3,10,20,30,25,[],{"instagram":18,"threads":19,"facebook":20,"tiktok":21},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"locale":23,"items":24,"popular":239},"en",[25,54,67,116,148,174,194,208,225],{"slug":26,"name":27,"sort":12,"articles":28},"getting-started","Getting started",[29,33,36,39,42,45,48,51],{"slug":30,"title":31,"category":26,"fallback":32},"create-first-carousel","Create your first carousel",false,{"slug":34,"title":35,"category":26,"fallback":32},"automatic-content-format","Automatic content format",{"slug":37,"title":38,"category":26,"fallback":32},"sign-up-and-login","Sign up and log in",{"slug":40,"title":41,"category":26,"fallback":32},"video-slides","Video slides in a carousel",{"slug":43,"title":44,"category":26,"fallback":32},"chat-assistant","Help chat with the Posto assistant",{"slug":46,"title":47,"category":26,"fallback":32},"product-catalog-batch","Batch content from a product catalog",{"slug":49,"title":50,"category":26,"fallback":32},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":52,"title":53,"category":26,"fallback":32},"share-to-whatsapp","Share to WhatsApp",{"slug":55,"name":56,"sort":13,"articles":57},"credits","AI credits",[58,61,64],{"slug":59,"title":60,"category":55,"fallback":32},"how-credits-work","How AI credits work",{"slug":62,"title":63,"category":55,"fallback":32},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":65,"title":66,"category":55,"fallback":32},"credit-refunds","AI credits are refunded when creation fails",{"slug":68,"name":69,"sort":14,"articles":70},"plans-billing","Plans & billing",[71,74,77,80,83,86,89,92,95,98,101,104,107,110,113],{"slug":72,"title":73,"category":68,"fallback":32},"plans-and-payment-methods","Plans and payment methods",{"slug":75,"title":76,"category":68,"fallback":32},"upgrade-plan","How to upgrade your plan",{"slug":78,"title":79,"category":68,"fallback":32},"pay-with-qris","Pay with QRIS",{"slug":81,"title":82,"category":68,"fallback":32},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":84,"title":85,"category":68,"fallback":32},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":87,"title":88,"category":68,"fallback":32},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":90,"title":91,"category":68,"fallback":32},"payment-not-confirmed","Payment not confirmed yet",{"slug":93,"title":94,"category":68,"fallback":32},"paid-twice","Paid twice by mistake",{"slug":96,"title":97,"category":68,"fallback":32},"manage-subscription","Manage your plan on the Billing page",{"slug":99,"title":100,"category":68,"fallback":32},"renewal-and-reminders","Renewals & reminders",{"slug":102,"title":103,"category":68,"fallback":32},"grace-period-and-locked","When your plan ends: paused posts",{"slug":105,"title":106,"category":68,"fallback":32},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":108,"title":109,"category":68,"fallback":32},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":111,"title":112,"category":68,"fallback":32},"coupons","Use a coupon",{"slug":114,"title":115,"category":68,"fallback":32},"top-up-credits","Top up AI credits",{"slug":117,"name":118,"sort":119,"articles":120},"team-agency","Team & agency",35,[121,124,127,130,133,136,139,142,145],{"slug":122,"title":123,"category":117,"fallback":32},"team-and-clients","Team & clients",{"slug":125,"title":126,"category":117,"fallback":32},"client-approval-and-review","Team & client approval",{"slug":128,"title":129,"category":117,"fallback":32},"slide-comments","Slide comments",{"slug":131,"title":132,"category":117,"fallback":32},"agency-calendar","Combined agency calendar",{"slug":134,"title":135,"category":117,"fallback":32},"client-credit-quota","AI credit quota per client",{"slug":137,"title":138,"category":117,"fallback":32},"client-reports","Monthly client reports",{"slug":140,"title":141,"category":117,"fallback":32},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":143,"title":144,"category":117,"fallback":32},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":146,"title":147,"category":117,"fallback":32},"white-label-and-custom-domain","White-label & custom domain",{"slug":149,"name":150,"sort":151,"articles":152},"scheduling","Scheduling & social accounts",40,[153,156,159,162,165,168,171],{"slug":154,"title":155,"category":149,"fallback":32},"connect-social-accounts","Connecting social media accounts",{"slug":157,"title":158,"category":149,"fallback":32},"tiktok-paid-plans","TikTok on paid plans",{"slug":160,"title":161,"category":149,"fallback":32},"schedule-posts","Scheduling posts",{"slug":163,"title":164,"category":149,"fallback":32},"recurring-schedules","Recurring schedules",{"slug":166,"title":167,"category":149,"fallback":32},"post-own-media","Post your own photos & videos",{"slug":169,"title":170,"category":149,"fallback":32},"post-analytics","Post analytics",{"slug":172,"title":173,"category":149,"fallback":32},"make-similar-content","Make more like your best posts",{"slug":175,"name":176,"sort":177,"articles":178},"api-integrations","API & integrations",42,[179,182,185,188,191],{"slug":180,"title":181,"category":175,"fallback":32},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":183,"title":184,"category":175,"fallback":32},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":186,"title":187,"category":175,"fallback":32},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":189,"title":190,"category":175,"fallback":32},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":192,"title":193,"category":175,"fallback":32},"webhooks","Webhooks: automatic updates from Posto",{"slug":195,"name":196,"sort":197,"articles":198},"account","Account & data",45,[199,202,205],{"slug":200,"title":201,"category":195,"fallback":32},"export-data","Exporting your account data",{"slug":203,"title":204,"category":195,"fallback":32},"delete-account","Deleting your account",{"slug":206,"title":207,"category":195,"fallback":32},"unsubscribe-emails","Unsubscribing from emails",{"slug":209,"name":210,"sort":211,"articles":212},"affiliate","Affiliates & referrals",47,[213,216,219,222],{"slug":214,"title":215,"category":209,"fallback":32},"invite-friends","Invite friends, earn AI credits",{"slug":217,"title":218,"category":209,"fallback":32},"join-affiliate-program","Joining the affiliate program",{"slug":220,"title":221,"category":209,"fallback":32},"affiliate-commission","Affiliate commissions",{"slug":223,"title":224,"category":209,"fallback":32},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":226,"name":227,"sort":228,"articles":229},"troubleshooting","Troubleshooting",50,[230,233,236],{"slug":231,"title":232,"category":226,"fallback":32},"post-failed","Post failed: common causes",{"slug":234,"title":235,"category":226,"fallback":32},"link-not-readable","Link can't be read",{"slug":237,"title":238,"category":226,"fallback":32},"photo-not-showing","Photo not showing on a slide",[240,241,242,243,244,245],{"slug":180,"title":181,"category":175,"fallback":32},{"slug":154,"title":155,"category":149,"fallback":32},{"slug":30,"title":31,"category":26,"fallback":32},{"slug":200,"title":201,"category":195,"fallback":32},{"slug":59,"title":60,"category":55,"fallback":32},{"slug":214,"title":215,"category":209,"fallback":32},{"slug":90,"locale":23,"requestedLocale":23,"fallback":32,"title":91,"html":247,"description":248,"toc":249,"faq":260,"updatedAt":267,"videoUrl":6,"category":268,"related":269,"locales":274},"\u003Cp>The status on the payment page updates automatically from the payment server. It usually takes a few seconds, sometimes a few minutes for a Virtual Account.\u003C\u002Fp>\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fcdn.posto.id\u002Fhelp\u002Fscreens\u002Fpayment-not-confirmed\u002F1.png\" alt=\"Payment page: Check status button (1) and Change method (2)\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fp>\n\u003Ch2 id=\"paid-but-the-status-still-says-waiting-for-payment\">Paid, but the status still says \"Waiting for payment\"?\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Wait a moment, then click \u003Cstrong>Check status\u003C\u002Fstrong> (it appears 30 seconds after the page opens). If you see \"No payment has come in yet\", wait and check again.\u003C\u002Fli>\n\u003Cli>Want to pay another way? Click \u003Cstrong>Change method\u003C\u002Fstrong>, choose a method, then \u003Cstrong>Use this method\u003C\u002Fstrong>. The old code stops working automatically.\u003C\u002Fli>\n\u003Cli>Still no change after 15 minutes even though the money has left your account? Email support with the \u003Cstrong>invoice number\u003C\u002Fstrong> (shown on the payment page) and your proof of payment, and we'll help match it.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>You can close the payment page. You can still pay the invoice until its deadline from the account menu → \u003Cstrong>Plan & billing → Invoice history → Continue payment\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch2 id=\"payment-code-expired\">Payment code expired?\u003C\u002Fh2>\n\u003Cp>The page shows \u003Cstrong>Payment code expired\u003C\u002Fstrong>. That code can't be used again — don't transfer to the old VA number or QR code.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Click \u003Cstrong>Create a new payment code\u003C\u002Fstrong> for the same invoice, or \u003Cstrong>Try another method\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Pay with the new code before its deadline.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Invoices from the checkout page can be paid for 24 hours. After that, the button changes to \u003Cstrong>Create a new invoice\u003C\u002Fstrong> and you can order again from the Pricing page.\u003C\u002Fp>\n\u003Ch2 id=\"payment-failed\">Payment failed?\u003C\u002Fh2>\n\u003Cp>\"Payment failed\" means no money was taken. Try again with another method.\u003C\u002Fp>\n\u003Cp>Paid twice by mistake? See \u003Ca href=\"\u002Fhelp\u002Fpaid-twice\">Paid twice by mistake\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","The status on the payment page updates automatically from the payment server. It usually takes a few seconds, sometimes a few minutes for a Virtual Account.…",[250,254,257],{"id":251,"text":252,"level":253},"paid-but-the-status-still-says-waiting-for-payment","Paid, but the status still says \"Waiting for payment\"?",2,{"id":255,"text":256,"level":253},"payment-code-expired","Payment code expired?",{"id":258,"text":259,"level":253},"payment-failed","Payment failed?",[261,263,265],{"question":252,"answer":262},"Wait a moment, then click Check status (it appears 30 seconds after the page opens). If you see \"No payment has come in yet\", wait and check again. Want to pay another way? Click Change method , choose a method, then Use this method . The old code stops working automatically. Still no change after 15 minutes even though the money has left your account? Email support with the invoice number (shown on the payment page) and your proof of payment, and we'll help match it. You can close the payment…",{"question":256,"answer":264},"The page shows Payment code expired . That code can't be used again — don't transfer to the old VA number or QR code. Click Create a new payment code for the same invoice, or Try another method . Pay with the new code before its deadline. Invoices from the checkout page can be paid for 24 hours. After that, the button changes to Create a new invoice and you can order again from the Pricing page.",{"question":259,"answer":266},"\"Payment failed\" means no money was taken. Try again with another method. Paid twice by mistake? See Paid twice by mistake . Still stuck? Contact support@posto.id .","2026-11-09T10:55:35.148Z",{"slug":68,"name":69},[270,271,272,273],{"slug":72,"title":73,"category":68,"fallback":32},{"slug":75,"title":76,"category":68,"fallback":32},{"slug":78,"title":79,"category":68,"fallback":32},{"slug":81,"title":82,"category":68,"fallback":32},[23,275,276],"id","ms"]