[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"public-landing":3,"help-categories-en":22,"help-article-delete-account-en":246},{"heroVariant":4,"testimonials":5,"whatsappUrl":6,"templateCount":7,"templateCountBasic":8,"recurringSeriesMax":9,"scheduleMaxPerDay":15,"blogLocales":16,"social":17},"e",[],null,114,57,{"free":10,"starter":11,"pro":12,"ultimate":13,"agency":14,"custom":14},0,3,10,20,30,25,[],{"instagram":18,"threads":19,"facebook":20,"tiktok":21},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"locale":23,"items":24,"popular":239},"en",[25,54,67,116,148,174,194,208,225],{"slug":26,"name":27,"sort":12,"articles":28},"getting-started","Getting started",[29,33,36,39,42,45,48,51],{"slug":30,"title":31,"category":26,"fallback":32},"create-first-carousel","Create your first carousel",false,{"slug":34,"title":35,"category":26,"fallback":32},"automatic-content-format","Automatic content format",{"slug":37,"title":38,"category":26,"fallback":32},"sign-up-and-login","Sign up and log in",{"slug":40,"title":41,"category":26,"fallback":32},"video-slides","Video slides in a carousel",{"slug":43,"title":44,"category":26,"fallback":32},"chat-assistant","Help chat with the Posto assistant",{"slug":46,"title":47,"category":26,"fallback":32},"product-catalog-batch","Batch content from a product catalog",{"slug":49,"title":50,"category":26,"fallback":32},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":52,"title":53,"category":26,"fallback":32},"share-to-whatsapp","Share to WhatsApp",{"slug":55,"name":56,"sort":13,"articles":57},"credits","AI credits",[58,61,64],{"slug":59,"title":60,"category":55,"fallback":32},"how-credits-work","How AI credits work",{"slug":62,"title":63,"category":55,"fallback":32},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":65,"title":66,"category":55,"fallback":32},"credit-refunds","AI credits are refunded when creation fails",{"slug":68,"name":69,"sort":14,"articles":70},"plans-billing","Plans & billing",[71,74,77,80,83,86,89,92,95,98,101,104,107,110,113],{"slug":72,"title":73,"category":68,"fallback":32},"plans-and-payment-methods","Plans and payment methods",{"slug":75,"title":76,"category":68,"fallback":32},"upgrade-plan","How to upgrade your plan",{"slug":78,"title":79,"category":68,"fallback":32},"pay-with-qris","Pay with QRIS",{"slug":81,"title":82,"category":68,"fallback":32},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":84,"title":85,"category":68,"fallback":32},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":87,"title":88,"category":68,"fallback":32},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":90,"title":91,"category":68,"fallback":32},"payment-not-confirmed","Payment not confirmed yet",{"slug":93,"title":94,"category":68,"fallback":32},"paid-twice","Paid twice by mistake",{"slug":96,"title":97,"category":68,"fallback":32},"manage-subscription","Manage your plan on the Billing page",{"slug":99,"title":100,"category":68,"fallback":32},"renewal-and-reminders","Renewals & reminders",{"slug":102,"title":103,"category":68,"fallback":32},"grace-period-and-locked","When your plan ends: paused posts",{"slug":105,"title":106,"category":68,"fallback":32},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":108,"title":109,"category":68,"fallback":32},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":111,"title":112,"category":68,"fallback":32},"coupons","Use a coupon",{"slug":114,"title":115,"category":68,"fallback":32},"top-up-credits","Top up AI credits",{"slug":117,"name":118,"sort":119,"articles":120},"team-agency","Team & agency",35,[121,124,127,130,133,136,139,142,145],{"slug":122,"title":123,"category":117,"fallback":32},"team-and-clients","Team & clients",{"slug":125,"title":126,"category":117,"fallback":32},"client-approval-and-review","Team & client approval",{"slug":128,"title":129,"category":117,"fallback":32},"slide-comments","Slide comments",{"slug":131,"title":132,"category":117,"fallback":32},"agency-calendar","Combined agency calendar",{"slug":134,"title":135,"category":117,"fallback":32},"client-credit-quota","AI credit quota per client",{"slug":137,"title":138,"category":117,"fallback":32},"client-reports","Monthly client reports",{"slug":140,"title":141,"category":117,"fallback":32},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":143,"title":144,"category":117,"fallback":32},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":146,"title":147,"category":117,"fallback":32},"white-label-and-custom-domain","White-label & custom domain",{"slug":149,"name":150,"sort":151,"articles":152},"scheduling","Scheduling & social accounts",40,[153,156,159,162,165,168,171],{"slug":154,"title":155,"category":149,"fallback":32},"connect-social-accounts","Connecting social media accounts",{"slug":157,"title":158,"category":149,"fallback":32},"tiktok-paid-plans","TikTok on paid plans",{"slug":160,"title":161,"category":149,"fallback":32},"schedule-posts","Scheduling posts",{"slug":163,"title":164,"category":149,"fallback":32},"recurring-schedules","Recurring schedules",{"slug":166,"title":167,"category":149,"fallback":32},"post-own-media","Post your own photos & videos",{"slug":169,"title":170,"category":149,"fallback":32},"post-analytics","Post analytics",{"slug":172,"title":173,"category":149,"fallback":32},"make-similar-content","Make more like your best posts",{"slug":175,"name":176,"sort":177,"articles":178},"api-integrations","API & integrations",42,[179,182,185,188,191],{"slug":180,"title":181,"category":175,"fallback":32},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":183,"title":184,"category":175,"fallback":32},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":186,"title":187,"category":175,"fallback":32},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":189,"title":190,"category":175,"fallback":32},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":192,"title":193,"category":175,"fallback":32},"webhooks","Webhooks: automatic updates from Posto",{"slug":195,"name":196,"sort":197,"articles":198},"account","Account & data",45,[199,202,205],{"slug":200,"title":201,"category":195,"fallback":32},"export-data","Exporting your account data",{"slug":203,"title":204,"category":195,"fallback":32},"delete-account","Deleting your account",{"slug":206,"title":207,"category":195,"fallback":32},"unsubscribe-emails","Unsubscribing from emails",{"slug":209,"name":210,"sort":211,"articles":212},"affiliate","Affiliates & referrals",47,[213,216,219,222],{"slug":214,"title":215,"category":209,"fallback":32},"invite-friends","Invite friends, earn AI credits",{"slug":217,"title":218,"category":209,"fallback":32},"join-affiliate-program","Joining the affiliate program",{"slug":220,"title":221,"category":209,"fallback":32},"affiliate-commission","Affiliate commissions",{"slug":223,"title":224,"category":209,"fallback":32},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":226,"name":227,"sort":228,"articles":229},"troubleshooting","Troubleshooting",50,[230,233,236],{"slug":231,"title":232,"category":226,"fallback":32},"post-failed","Post failed: common causes",{"slug":234,"title":235,"category":226,"fallback":32},"link-not-readable","Link can't be read",{"slug":237,"title":238,"category":226,"fallback":32},"photo-not-showing","Photo not showing on a slide",[240,241,242,243,244,245],{"slug":180,"title":181,"category":175,"fallback":32},{"slug":154,"title":155,"category":149,"fallback":32},{"slug":30,"title":31,"category":26,"fallback":32},{"slug":200,"title":201,"category":195,"fallback":32},{"slug":59,"title":60,"category":55,"fallback":32},{"slug":214,"title":215,"category":209,"fallback":32},{"slug":203,"locale":23,"requestedLocale":23,"fallback":32,"title":204,"html":247,"description":248,"toc":249,"faq":263,"updatedAt":268,"videoUrl":6,"category":269,"related":270,"locales":273},"\u003Cp>Your account is permanently deleted \u003Cstrong>14 days\u003C\u002Fstrong> after you ask. During those 14 days you can still cancel.\u003C\u002Fp>\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fcdn.posto.id\u002Fhelp\u002Fscreens\u002Fdelete-account\u002F1.png\" alt=\"Data & account: Delete my account button (1)\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fp>\n\u003Ch2 id=\"before-you-delete\">Before you delete\u003C\u002Fh2>\n\u003Cp>Want to keep your work? \u003Ca href=\"\u002Fhelp\u002Fexport-data\">Export your data\u003C\u002Fa> first.\u003C\u002Fp>\n\u003Ch2 id=\"how-to-delete-your-account\">How to delete your account\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Go to the account menu → \u003Cstrong>Profile & security → Data & account\u003C\u002Fstrong> and click \u003Cstrong>Delete my account\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Enter your \u003Cstrong>Current password\u003C\u002Fstrong>. If you signed up with Google, click \u003Cstrong>Send code to email\u003C\u002Fstrong>, then enter the \u003Cstrong>Code from email\u003C\u002Fstrong> (valid for 10 minutes). If 2FA is on, also enter the \u003Cstrong>2FA code\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Yes, delete my account\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch2 id=\"what-happens-next\">What happens next?\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>You're signed out on all devices right away.\u003C\u002Fli>\n\u003Cli>Your subscription is not renewed (no automatic refund); remaining AI credits are lost when the account is deleted.\u003C\u002Fli>\n\u003Cli>Social accounts are disconnected and scheduled posts that haven't been published yet are canceled.\u003C\u002Fli>\n\u003Cli>After 14 days, the workspaces you own, your carousels, media, and brand kit are permanently deleted. Invoices and payments are kept separately for tax obligations.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2 id=\"changed-your-mind\">Changed your mind?\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Sign in to Posto again before the deletion date, or open the link in the confirmation email.\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Cancel deletion\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Your account is active again and your subscription is restored. Reconnect your social accounts and set up any scheduled posts that were canceled.\u003C\u002Fp>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","Your account is permanently deleted 14 days after you ask. During those 14 days you can still cancel. Before you delete Want to keep your work? Export your…",[250,254,257,260],{"id":251,"text":252,"level":253},"before-you-delete","Before you delete",2,{"id":255,"text":256,"level":253},"how-to-delete-your-account","How to delete your account",{"id":258,"text":259,"level":253},"what-happens-next","What happens next?",{"id":261,"text":262,"level":253},"changed-your-mind","Changed your mind?",[264,266],{"question":259,"answer":265},"You're signed out on all devices right away. Your subscription is not renewed (no automatic refund); remaining AI credits are lost when the account is deleted. Social accounts are disconnected and scheduled posts that haven't been published yet are canceled. After 14 days, the workspaces you own, your carousels, media, and brand kit are permanently deleted. Invoices and payments are kept separately for tax obligations.",{"question":262,"answer":267},"Sign in to Posto again before the deletion date, or open the link in the confirmation email. Click Cancel deletion . Your account is active again and your subscription is restored. Reconnect your social accounts and set up any scheduled posts that were canceled. Still stuck? Contact support@posto.id .","2026-11-09T10:55:35.148Z",{"slug":195,"name":196},[271,272],{"slug":200,"title":201,"category":195,"fallback":32},{"slug":206,"title":207,"category":195,"fallback":32},[23,274,275],"id","ms"]