[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"help-categories-en":3,"public-landing":230,"help-article-connect-social-accounts-en":246},{"locale":4,"items":5,"popular":223},"en",[6,36,50,100,132,158,178,192,209],{"slug":7,"name":8,"sort":9,"articles":10},"getting-started","Getting started",10,[11,15,18,21,24,27,30,33],{"slug":12,"title":13,"category":7,"fallback":14},"create-first-carousel","Create your first carousel",false,{"slug":16,"title":17,"category":7,"fallback":14},"automatic-content-format","Automatic content format",{"slug":19,"title":20,"category":7,"fallback":14},"sign-up-and-login","Sign up and log in",{"slug":22,"title":23,"category":7,"fallback":14},"video-slides","Video slides in a carousel",{"slug":25,"title":26,"category":7,"fallback":14},"chat-assistant","Help chat with the Posto assistant",{"slug":28,"title":29,"category":7,"fallback":14},"product-catalog-batch","Batch content from a product catalog",{"slug":31,"title":32,"category":7,"fallback":14},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":34,"title":35,"category":7,"fallback":14},"share-to-whatsapp","Share to WhatsApp",{"slug":37,"name":38,"sort":39,"articles":40},"credits","AI credits",20,[41,44,47],{"slug":42,"title":43,"category":37,"fallback":14},"how-credits-work","How AI credits work",{"slug":45,"title":46,"category":37,"fallback":14},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":48,"title":49,"category":37,"fallback":14},"credit-refunds","AI credits are refunded when creation fails",{"slug":51,"name":52,"sort":53,"articles":54},"plans-billing","Plans & billing",30,[55,58,61,64,67,70,73,76,79,82,85,88,91,94,97],{"slug":56,"title":57,"category":51,"fallback":14},"plans-and-payment-methods","Plans and payment methods",{"slug":59,"title":60,"category":51,"fallback":14},"upgrade-plan","How to upgrade your plan",{"slug":62,"title":63,"category":51,"fallback":14},"pay-with-qris","Pay with QRIS",{"slug":65,"title":66,"category":51,"fallback":14},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":68,"title":69,"category":51,"fallback":14},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":71,"title":72,"category":51,"fallback":14},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":74,"title":75,"category":51,"fallback":14},"payment-not-confirmed","Payment not confirmed yet",{"slug":77,"title":78,"category":51,"fallback":14},"paid-twice","Paid twice by mistake",{"slug":80,"title":81,"category":51,"fallback":14},"manage-subscription","Manage your plan on the Billing page",{"slug":83,"title":84,"category":51,"fallback":14},"renewal-and-reminders","Renewals & reminders",{"slug":86,"title":87,"category":51,"fallback":14},"grace-period-and-locked","When your plan ends: paused posts",{"slug":89,"title":90,"category":51,"fallback":14},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":92,"title":93,"category":51,"fallback":14},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":95,"title":96,"category":51,"fallback":14},"coupons","Use a coupon",{"slug":98,"title":99,"category":51,"fallback":14},"top-up-credits","Top up AI credits",{"slug":101,"name":102,"sort":103,"articles":104},"team-agency","Team & agency",35,[105,108,111,114,117,120,123,126,129],{"slug":106,"title":107,"category":101,"fallback":14},"team-and-clients","Team & clients",{"slug":109,"title":110,"category":101,"fallback":14},"client-approval-and-review","Team & client approval",{"slug":112,"title":113,"category":101,"fallback":14},"slide-comments","Slide comments",{"slug":115,"title":116,"category":101,"fallback":14},"agency-calendar","Combined agency calendar",{"slug":118,"title":119,"category":101,"fallback":14},"client-credit-quota","AI credit quota per client",{"slug":121,"title":122,"category":101,"fallback":14},"client-reports","Monthly client reports",{"slug":124,"title":125,"category":101,"fallback":14},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":127,"title":128,"category":101,"fallback":14},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":130,"title":131,"category":101,"fallback":14},"white-label-and-custom-domain","White-label & custom domain",{"slug":133,"name":134,"sort":135,"articles":136},"scheduling","Scheduling & social accounts",40,[137,140,143,146,149,152,155],{"slug":138,"title":139,"category":133,"fallback":14},"connect-social-accounts","Connecting social media accounts",{"slug":141,"title":142,"category":133,"fallback":14},"tiktok-paid-plans","TikTok on paid plans",{"slug":144,"title":145,"category":133,"fallback":14},"schedule-posts","Scheduling posts",{"slug":147,"title":148,"category":133,"fallback":14},"recurring-schedules","Recurring schedules",{"slug":150,"title":151,"category":133,"fallback":14},"post-own-media","Post your own photos & videos",{"slug":153,"title":154,"category":133,"fallback":14},"post-analytics","Post analytics",{"slug":156,"title":157,"category":133,"fallback":14},"make-similar-content","Make more like your best posts",{"slug":159,"name":160,"sort":161,"articles":162},"api-integrations","API & integrations",42,[163,166,169,172,175],{"slug":164,"title":165,"category":159,"fallback":14},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":167,"title":168,"category":159,"fallback":14},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":170,"title":171,"category":159,"fallback":14},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":173,"title":174,"category":159,"fallback":14},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":176,"title":177,"category":159,"fallback":14},"webhooks","Webhooks: automatic updates from Posto",{"slug":179,"name":180,"sort":181,"articles":182},"account","Account & data",45,[183,186,189],{"slug":184,"title":185,"category":179,"fallback":14},"export-data","Exporting your account data",{"slug":187,"title":188,"category":179,"fallback":14},"delete-account","Deleting your account",{"slug":190,"title":191,"category":179,"fallback":14},"unsubscribe-emails","Unsubscribing from emails",{"slug":193,"name":194,"sort":195,"articles":196},"affiliate","Affiliates & referrals",47,[197,200,203,206],{"slug":198,"title":199,"category":193,"fallback":14},"invite-friends","Invite friends, earn AI credits",{"slug":201,"title":202,"category":193,"fallback":14},"join-affiliate-program","Joining the affiliate program",{"slug":204,"title":205,"category":193,"fallback":14},"affiliate-commission","Affiliate commissions",{"slug":207,"title":208,"category":193,"fallback":14},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":210,"name":211,"sort":212,"articles":213},"troubleshooting","Troubleshooting",50,[214,217,220],{"slug":215,"title":216,"category":210,"fallback":14},"post-failed","Post failed: common causes",{"slug":218,"title":219,"category":210,"fallback":14},"link-not-readable","Link can't be read",{"slug":221,"title":222,"category":210,"fallback":14},"photo-not-showing","Photo not showing on a slide",[224,225,226,227,228,229],{"slug":164,"title":165,"category":159,"fallback":14},{"slug":138,"title":139,"category":133,"fallback":14},{"slug":12,"title":13,"category":7,"fallback":14},{"slug":184,"title":185,"category":179,"fallback":14},{"slug":42,"title":43,"category":37,"fallback":14},{"slug":198,"title":199,"category":193,"fallback":14},{"heroVariant":231,"testimonials":232,"whatsappUrl":233,"templateCount":234,"templateCountBasic":235,"recurringSeriesMax":236,"scheduleMaxPerDay":239,"blogLocales":240,"social":241},"e",[],null,114,57,{"free":237,"starter":238,"pro":9,"ultimate":39,"agency":53,"custom":53},0,3,25,[],{"instagram":242,"threads":243,"facebook":244,"tiktok":245},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"slug":138,"locale":4,"requestedLocale":4,"fallback":14,"title":139,"html":247,"description":248,"toc":249,"faq":266,"updatedAt":269,"videoUrl":233,"category":270,"related":271,"locales":276},"\u003Cp>Connect your accounts so carousels can be scheduled and published automatically. Only the workspace owner or an admin can connect and disconnect accounts.\u003C\u002Fp>\n\u003Cp>\u003Cimg src=\"https:\u002F\u002Fcdn.posto.id\u002Fhelp\u002Fscreens\u002Fconnect-social-accounts\u002F1.png\" alt=\"Social accounts: Connect button (1) and connected accounts list (2)\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fp>\n\u003Col>\n\u003Cli>Open \u003Cstrong>Brand & social accounts → Social accounts\u003C\u002Fstrong> (\u003Ca href=\"\u002Fapp\u002Fsettings\u002Fsocial\">\u002Fapp\u002Fsettings\u002Fsocial\u003C\u002Fa>), then click \u003Cstrong>Connect {platform}\u003C\u002Fstrong> under \u003Cstrong>Connect an account\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>You're taken to the platform's permission page. Log in and approve all requested permissions, and you'll return to Posto. The account appears under \u003Cstrong>Connected accounts\u003C\u002Fstrong> with the status \u003Cstrong>Active\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>The number of accounts depends on your plan (Free: 1 account). If you've hit the limit, disconnect another account or upgrade your plan.\u003C\u002Fp>\n\u003Ch2 id=\"instagram\">Instagram\u003C\u002Fh2>\n\u003Cp>You need an Instagram professional account (\u003Cstrong>business\u003C\u002Fstrong> or \u003Cstrong>creator\u003C\u002Fstrong>). You can switch a personal account to a professional one for free in the Instagram app settings.\u003C\u002Fp>\n\u003Ch2 id=\"facebook\">Facebook\u003C\u002Fh2>\n\u003Cp>You connect a \u003Cstrong>Page\u003C\u002Fstrong>, not a personal profile.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Click \u003Cstrong>Connect Facebook\u003C\u002Fstrong> and approve the permissions. Tick the Pages you want to connect while granting permission.\u003C\u002Fli>\n\u003Cli>In \u003Cstrong>Choose Facebook Pages\u003C\u002Fstrong>, select one or more Pages, then click \u003Cstrong>Connect selected Pages\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Each Page uses one account slot. Only Pages you manage as an admin or editor appear.\u003C\u002Fp>\n\u003Ch2 id=\"threads\">Threads\u003C\u002Fh2>\n\u003Cp>Click \u003Cstrong>Connect Threads\u003C\u002Fstrong>, log in to your Threads account, then approve the permissions.\u003C\u002Fp>\n\u003Ch2 id=\"tiktok\">TikTok\u003C\u002Fh2>\n\u003Cp>Paid plans only. See \u003Ca href=\"\u002Fhelp\u002Ftiktok-paid-plans\">TikTok on paid plans\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2 id=\"what-does-the-account-status-mean\">What does the account status mean?\u003C\u002Fh2>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>Status\u003C\u002Fth>\n\u003Cth>Meaning\u003C\u002Fth>\n\u003Cth>What to do\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>Active\u003C\u002Ftd>\n\u003Ctd>Ready to use\u003C\u002Ftd>\n\u003Ctd>—\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Expiring soon\u003C\u002Ftd>\n\u003Ctd>Access from the platform is about to end\u003C\u002Ftd>\n\u003Ctd>Click \u003Cstrong>Refresh access\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Expired\u003C\u002Ftd>\n\u003Ctd>Access has ended\u003C\u002Ftd>\n\u003Ctd>Click \u003Cstrong>Reconnect\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Revoked\u003C\u002Ftd>\n\u003Ctd>Permission was revoked on the platform\u003C\u002Ftd>\n\u003Ctd>Click \u003Cstrong>Reconnect\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Needs attention\u003C\u002Ftd>\n\u003Ctd>The platform rejected access\u003C\u002Ftd>\n\u003Ctd>Click \u003Cstrong>Reconnect\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cp>Posto refreshes access automatically when it can, and lets you know a few days before it runs out. The \u003Cstrong>Disconnect\u003C\u002Fstrong> button removes the account; scheduled posts to that account will fail until it's connected again.\u003C\u002Fp>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","Connect your accounts so carousels can be scheduled and published automatically. Only the workspace owner or an admin can connect and disconnect accounts.…",[250,254,257,260,263],{"id":251,"text":252,"level":253},"instagram","Instagram",2,{"id":255,"text":256,"level":253},"facebook","Facebook",{"id":258,"text":259,"level":253},"threads","Threads",{"id":261,"text":262,"level":253},"tiktok","TikTok",{"id":264,"text":265,"level":253},"what-does-the-account-status-mean","What does the account status mean?",[267],{"question":265,"answer":268},"Status Meaning What to do Active Ready to use — Expiring soon Access from the platform is about to end Click Refresh access Expired Access has ended Click Reconnect Revoked Permission was revoked on the platform Click Reconnect Needs attention The platform rejected access Click Reconnect Posto refreshes access automatically when it can, and lets you know a few days before it runs out. The Disconnect button removes the account; scheduled posts to that account will fail until it's connected again…","2026-11-09T10:55:35.148Z",{"slug":133,"name":134},[272,273,274,275],{"slug":141,"title":142,"category":133,"fallback":14},{"slug":144,"title":145,"category":133,"fallback":14},{"slug":147,"title":148,"category":133,"fallback":14},{"slug":150,"title":151,"category":133,"fallback":14},[4,277,278],"id","ms"]