[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"public-landing":3,"help-categories-en":22,"help-article-client-reports-full-en":246},{"heroVariant":4,"testimonials":5,"whatsappUrl":6,"templateCount":7,"templateCountBasic":8,"recurringSeriesMax":9,"scheduleMaxPerDay":15,"blogLocales":16,"social":17},"e",[],null,114,57,{"free":10,"starter":11,"pro":12,"ultimate":13,"agency":14,"custom":14},0,3,10,20,30,25,[],{"instagram":18,"threads":19,"facebook":20,"tiktok":21},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"locale":23,"items":24,"popular":239},"en",[25,54,67,116,148,174,194,208,225],{"slug":26,"name":27,"sort":12,"articles":28},"getting-started","Getting started",[29,33,36,39,42,45,48,51],{"slug":30,"title":31,"category":26,"fallback":32},"create-first-carousel","Create your first carousel",false,{"slug":34,"title":35,"category":26,"fallback":32},"automatic-content-format","Automatic content format",{"slug":37,"title":38,"category":26,"fallback":32},"sign-up-and-login","Sign up and log in",{"slug":40,"title":41,"category":26,"fallback":32},"video-slides","Video slides in a carousel",{"slug":43,"title":44,"category":26,"fallback":32},"chat-assistant","Help chat with the Posto assistant",{"slug":46,"title":47,"category":26,"fallback":32},"product-catalog-batch","Batch content from a product catalog",{"slug":49,"title":50,"category":26,"fallback":32},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":52,"title":53,"category":26,"fallback":32},"share-to-whatsapp","Share to WhatsApp",{"slug":55,"name":56,"sort":13,"articles":57},"credits","AI credits",[58,61,64],{"slug":59,"title":60,"category":55,"fallback":32},"how-credits-work","How AI credits work",{"slug":62,"title":63,"category":55,"fallback":32},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":65,"title":66,"category":55,"fallback":32},"credit-refunds","AI credits are refunded when creation fails",{"slug":68,"name":69,"sort":14,"articles":70},"plans-billing","Plans & billing",[71,74,77,80,83,86,89,92,95,98,101,104,107,110,113],{"slug":72,"title":73,"category":68,"fallback":32},"plans-and-payment-methods","Plans and payment methods",{"slug":75,"title":76,"category":68,"fallback":32},"upgrade-plan","How to upgrade your plan",{"slug":78,"title":79,"category":68,"fallback":32},"pay-with-qris","Pay with QRIS",{"slug":81,"title":82,"category":68,"fallback":32},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":84,"title":85,"category":68,"fallback":32},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":87,"title":88,"category":68,"fallback":32},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":90,"title":91,"category":68,"fallback":32},"payment-not-confirmed","Payment not confirmed yet",{"slug":93,"title":94,"category":68,"fallback":32},"paid-twice","Paid twice by mistake",{"slug":96,"title":97,"category":68,"fallback":32},"manage-subscription","Manage your plan on the Billing page",{"slug":99,"title":100,"category":68,"fallback":32},"renewal-and-reminders","Renewals & reminders",{"slug":102,"title":103,"category":68,"fallback":32},"grace-period-and-locked","When your plan ends: paused posts",{"slug":105,"title":106,"category":68,"fallback":32},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":108,"title":109,"category":68,"fallback":32},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":111,"title":112,"category":68,"fallback":32},"coupons","Use a coupon",{"slug":114,"title":115,"category":68,"fallback":32},"top-up-credits","Top up AI credits",{"slug":117,"name":118,"sort":119,"articles":120},"team-agency","Team & agency",35,[121,124,127,130,133,136,139,142,145],{"slug":122,"title":123,"category":117,"fallback":32},"team-and-clients","Team & clients",{"slug":125,"title":126,"category":117,"fallback":32},"client-approval-and-review","Team & client approval",{"slug":128,"title":129,"category":117,"fallback":32},"slide-comments","Slide comments",{"slug":131,"title":132,"category":117,"fallback":32},"agency-calendar","Combined agency calendar",{"slug":134,"title":135,"category":117,"fallback":32},"client-credit-quota","AI credit quota per client",{"slug":137,"title":138,"category":117,"fallback":32},"client-reports","Monthly client reports",{"slug":140,"title":141,"category":117,"fallback":32},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":143,"title":144,"category":117,"fallback":32},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":146,"title":147,"category":117,"fallback":32},"white-label-and-custom-domain","White-label & custom domain",{"slug":149,"name":150,"sort":151,"articles":152},"scheduling","Scheduling & social accounts",40,[153,156,159,162,165,168,171],{"slug":154,"title":155,"category":149,"fallback":32},"connect-social-accounts","Connecting social media accounts",{"slug":157,"title":158,"category":149,"fallback":32},"tiktok-paid-plans","TikTok on paid plans",{"slug":160,"title":161,"category":149,"fallback":32},"schedule-posts","Scheduling posts",{"slug":163,"title":164,"category":149,"fallback":32},"recurring-schedules","Recurring schedules",{"slug":166,"title":167,"category":149,"fallback":32},"post-own-media","Post your own photos & videos",{"slug":169,"title":170,"category":149,"fallback":32},"post-analytics","Post analytics",{"slug":172,"title":173,"category":149,"fallback":32},"make-similar-content","Make more like your best posts",{"slug":175,"name":176,"sort":177,"articles":178},"api-integrations","API & integrations",42,[179,182,185,188,191],{"slug":180,"title":181,"category":175,"fallback":32},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":183,"title":184,"category":175,"fallback":32},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":186,"title":187,"category":175,"fallback":32},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":189,"title":190,"category":175,"fallback":32},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":192,"title":193,"category":175,"fallback":32},"webhooks","Webhooks: automatic updates from Posto",{"slug":195,"name":196,"sort":197,"articles":198},"account","Account & data",45,[199,202,205],{"slug":200,"title":201,"category":195,"fallback":32},"export-data","Exporting your account data",{"slug":203,"title":204,"category":195,"fallback":32},"delete-account","Deleting your account",{"slug":206,"title":207,"category":195,"fallback":32},"unsubscribe-emails","Unsubscribing from emails",{"slug":209,"name":210,"sort":211,"articles":212},"affiliate","Affiliates & referrals",47,[213,216,219,222],{"slug":214,"title":215,"category":209,"fallback":32},"invite-friends","Invite friends, earn AI credits",{"slug":217,"title":218,"category":209,"fallback":32},"join-affiliate-program","Joining the affiliate program",{"slug":220,"title":221,"category":209,"fallback":32},"affiliate-commission","Affiliate commissions",{"slug":223,"title":224,"category":209,"fallback":32},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":226,"name":227,"sort":228,"articles":229},"troubleshooting","Troubleshooting",50,[230,233,236],{"slug":231,"title":232,"category":226,"fallback":32},"post-failed","Post failed: common causes",{"slug":234,"title":235,"category":226,"fallback":32},"link-not-readable","Link can't be read",{"slug":237,"title":238,"category":226,"fallback":32},"photo-not-showing","Photo not showing on a slide",[240,241,242,243,244,245],{"slug":180,"title":181,"category":175,"fallback":32},{"slug":154,"title":155,"category":149,"fallback":32},{"slug":30,"title":31,"category":26,"fallback":32},{"slug":200,"title":201,"category":195,"fallback":32},{"slug":59,"title":60,"category":55,"fallback":32},{"slug":214,"title":215,"category":209,"fallback":32},{"slug":140,"locale":23,"requestedLocale":23,"fallback":32,"title":141,"html":247,"description":248,"toc":249,"faq":263,"updatedAt":264,"videoUrl":6,"category":265,"related":266,"locales":271},"\u003Cp>Monthly client reports now go further: comparisons with last month, trends, an AI summary, agency notes, and automatic delivery to your client's email. How to create, download, and share a report is covered in \u003Ca href=\"\u002Fhelp\u002Fclient-reports\">Monthly client reports\u003C\u002Fa>. Everything here requires the Agency plan and is for agency owners and admins only. The automatic AI summary doesn't use AI credits; \u003Cstrong>Rewrite\u003C\u002Fstrong> for the summary uses AI credits (1 per rewrite by default).\u003C\u002Fp>\n\u003Cp>Performance metrics from the platforms (the numbers and comparisons below) are \u003Cstrong>coming soon\u003C\u002Fstrong> while we wait for platform approval. Until then, sections that need platform numbers show \"Not available\", and the report still covers published content, schedule consistency, client approvals, and AI credits used.\u003C\u002Fp>\n\u003Ch2 id=\"what-s-new-in-the-report\">What's new in the report\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Key numbers\u003C\u002Fstrong>: posts and performance metrics from the platforms, compared with last month.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>6-month trend\u003C\u002Fstrong>: engagement per month (or post count when engagement numbers aren't available).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Top content\u003C\u002Fstrong> and \u003Cstrong>Content to review\u003C\u002Fstrong> (lowest engagement), with cover photos.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Performance by content format\u003C\u002Fstrong> and \u003Cstrong>Performance by template family\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Best days &amp; times\u003C\u002Fstrong> (WIB) from the last 6 months; needs at least 6 posts with engagement numbers.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Schedule consistency\u003C\u002Fstrong>, \u003Cstrong>Client approvals\u003C\u002Fstrong>, \u003Cstrong>AI credits used\u003C\u002Fstrong>, and next month's plan (scheduled posts and active recurring schedules).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Numbers a platform doesn't provide are still shown as \"Not available\", not zero. Reports created before this feature look the same as before; click \u003Cstrong>Recreate\u003C\u002Fstrong> to add the new sections.\u003C\u002Fp>\n\u003Ch2 id=\"customise-the-report\">Customise the report\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Open \u003Ca href=\"\u002Fapp\u002Fclients\">Clients\u003C\u002Fa>, click \u003Cstrong>Manage\u003C\u002Fstrong> on the client, open the \u003Cstrong>Report\u003C\u002Fstrong> tab, then pick the month.\u003C\u002Fli>\n\u003Cli>Under \u003Cstrong>Customise report\u003C\u002Fstrong>, read the \u003Cstrong>AI summary &amp; recommendations\u003C\u002Fstrong>. The AI writes it from the report's numbers. Click \u003Cstrong>Edit text\u003C\u002Fstrong> to change it, or \u003Cstrong>Rewrite\u003C\u002Fstrong> for a new version.\u003C\u002Fli>\n\u003Cli>Write \u003Cstrong>Agency notes\u003C\u002Fstrong> for your client (plain text), then click \u003Cstrong>Save notes\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Under \u003Cstrong>Sections shown\u003C\u002Fstrong>, turn off sections your client doesn't need, then click \u003Cstrong>Save choices\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>The PDF updates automatically after changes. Notes and section choices are kept when the report is recreated, while the AI summary is rewritten because the numbers may change. Check the AI summary before the report goes to your client.\u003C\u002Fp>\n\u003Ch2 id=\"send-to-your-client-automatically\">Send to your client automatically\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Under \u003Cstrong>Send to client\u003C\u002Fstrong>, enter the \u003Cstrong>Recipient emails\u003C\u002Fstrong> (up to 5, separated by commas).\u003C\u002Fli>\n\u003Cli>Turn on \u003Cstrong>Send automatically every month\u003C\u002Fstrong> so last month's report is sent on the 1st once the PDF is ready.\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Save recipients\u003C\u002Fstrong>. To send right now, click \u003Cstrong>Send now\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>The email is sent on behalf of your agency and contains the report link. The PDF is attached if it's 5 MB or smaller; if it's larger, your client opens it through the link. The sender name and reply-to address follow your \u003Ca href=\"\u002Fhelp\u002Fwhite-label-and-custom-domain\">White-label &amp; custom domain\u003C\u002Fa> settings. Clients can stop receiving reports through the link in the email; their address is then removed from the recipient list. \u003Cstrong>Send history\u003C\u002Fstrong> shows when the report was sent and whether the PDF was attached.\u003C\u002Fp>\n\u003Ch2 id=\"download-csv\">Download CSV\u003C\u002Fh2>\n\u003Cp>Click \u003Cstrong>Download CSV\u003C\u002Fstrong> for a list of that month's posts with their latest numbers, ready for a spreadsheet.\u003C\u002Fp>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","Monthly client reports now go further: comparisons with last month, trends, an AI summary, agency notes, and automatic delivery to your client's email. How to…",[250,254,257,260],{"id":251,"text":252,"level":253},"what-s-new-in-the-report","What's new in the report",2,{"id":255,"text":256,"level":253},"customise-the-report","Customise the report",{"id":258,"text":259,"level":253},"send-to-your-client-automatically","Send to your client automatically",{"id":261,"text":262,"level":253},"download-csv","Download CSV",[],"2026-11-09T10:57:16.839Z",{"slug":117,"name":118},[267,268,269,270],{"slug":122,"title":123,"category":117,"fallback":32},{"slug":125,"title":126,"category":117,"fallback":32},{"slug":128,"title":129,"category":117,"fallback":32},{"slug":131,"title":132,"category":117,"fallback":32},[23,272,273],"id","ms"]