[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"public-landing":3,"help-categories-en":22,"help-article-chat-assistant-en":246},{"heroVariant":4,"testimonials":5,"whatsappUrl":6,"templateCount":7,"templateCountBasic":8,"recurringSeriesMax":9,"scheduleMaxPerDay":15,"blogLocales":16,"social":17},"e",[],null,114,57,{"free":10,"starter":11,"pro":12,"ultimate":13,"agency":14,"custom":14},0,3,10,20,30,25,[],{"instagram":18,"threads":19,"facebook":20,"tiktok":21},"https:\u002F\u002Finstagram.com\u002Fposto_id","https:\u002F\u002Fthreads.com\u002Fposto_id","https:\u002F\u002Ffacebook.com\u002Fposto.id","https:\u002F\u002Ftiktok.com\u002F@posto.id",{"locale":23,"items":24,"popular":239},"en",[25,54,67,116,148,174,194,208,225],{"slug":26,"name":27,"sort":12,"articles":28},"getting-started","Getting started",[29,33,36,39,42,45,48,51],{"slug":30,"title":31,"category":26,"fallback":32},"create-first-carousel","Create your first carousel",false,{"slug":34,"title":35,"category":26,"fallback":32},"automatic-content-format","Automatic content format",{"slug":37,"title":38,"category":26,"fallback":32},"sign-up-and-login","Sign up and log in",{"slug":40,"title":41,"category":26,"fallback":32},"video-slides","Video slides in a carousel",{"slug":43,"title":44,"category":26,"fallback":32},"chat-assistant","Help chat with the Posto assistant",{"slug":46,"title":47,"category":26,"fallback":32},"product-catalog-batch","Batch content from a product catalog",{"slug":49,"title":50,"category":26,"fallback":32},"reels-video-from-carousel","Turn a carousel into a Reels video",{"slug":52,"title":53,"category":26,"fallback":32},"share-to-whatsapp","Share to WhatsApp",{"slug":55,"name":56,"sort":13,"articles":57},"credits","AI credits",[58,61,64],{"slug":59,"title":60,"category":55,"fallback":32},"how-credits-work","How AI credits work",{"slug":62,"title":63,"category":55,"fallback":32},"plan-and-top-up-credits","Plan AI credits and top-up AI credits",{"slug":65,"title":66,"category":55,"fallback":32},"credit-refunds","AI credits are refunded when creation fails",{"slug":68,"name":69,"sort":14,"articles":70},"plans-billing","Plans & billing",[71,74,77,80,83,86,89,92,95,98,101,104,107,110,113],{"slug":72,"title":73,"category":68,"fallback":32},"plans-and-payment-methods","Plans and payment methods",{"slug":75,"title":76,"category":68,"fallback":32},"upgrade-plan","How to upgrade your plan",{"slug":78,"title":79,"category":68,"fallback":32},"pay-with-qris","Pay with QRIS",{"slug":81,"title":82,"category":68,"fallback":32},"pay-with-gopay","Pay with GoPay (via QRIS)",{"slug":84,"title":85,"category":68,"fallback":32},"pay-with-virtual-account","Pay with a Virtual Account",{"slug":87,"title":88,"category":68,"fallback":32},"pay-with-e-wallet","Pay with DANA, OVO, or ShopeePay",{"slug":90,"title":91,"category":68,"fallback":32},"payment-not-confirmed","Payment not confirmed yet",{"slug":93,"title":94,"category":68,"fallback":32},"paid-twice","Paid twice by mistake",{"slug":96,"title":97,"category":68,"fallback":32},"manage-subscription","Manage your plan on the Billing page",{"slug":99,"title":100,"category":68,"fallback":32},"renewal-and-reminders","Renewals & reminders",{"slug":102,"title":103,"category":68,"fallback":32},"grace-period-and-locked","When your plan ends: paused posts",{"slug":105,"title":106,"category":68,"fallback":32},"cancel-or-downgrade","Cancel or downgrade your plan",{"slug":108,"title":109,"category":68,"fallback":32},"invoices-and-npwp","Invoices & tax ID (NPWP)",{"slug":111,"title":112,"category":68,"fallback":32},"coupons","Use a coupon",{"slug":114,"title":115,"category":68,"fallback":32},"top-up-credits","Top up AI credits",{"slug":117,"name":118,"sort":119,"articles":120},"team-agency","Team & agency",35,[121,124,127,130,133,136,139,142,145],{"slug":122,"title":123,"category":117,"fallback":32},"team-and-clients","Team & clients",{"slug":125,"title":126,"category":117,"fallback":32},"client-approval-and-review","Team & client approval",{"slug":128,"title":129,"category":117,"fallback":32},"slide-comments","Slide comments",{"slug":131,"title":132,"category":117,"fallback":32},"agency-calendar","Combined agency calendar",{"slug":134,"title":135,"category":117,"fallback":32},"client-credit-quota","AI credit quota per client",{"slug":137,"title":138,"category":117,"fallback":32},"client-reports","Monthly client reports",{"slug":140,"title":141,"category":117,"fallback":32},"client-reports-full","Full client reports: AI, customisation & auto-send",{"slug":143,"title":144,"category":117,"fallback":32},"private-templates-and-brief","Agency templates, brand lock & brief",{"slug":146,"title":147,"category":117,"fallback":32},"white-label-and-custom-domain","White-label & custom domain",{"slug":149,"name":150,"sort":151,"articles":152},"scheduling","Scheduling & social accounts",40,[153,156,159,162,165,168,171],{"slug":154,"title":155,"category":149,"fallback":32},"connect-social-accounts","Connecting social media accounts",{"slug":157,"title":158,"category":149,"fallback":32},"tiktok-paid-plans","TikTok on paid plans",{"slug":160,"title":161,"category":149,"fallback":32},"schedule-posts","Scheduling posts",{"slug":163,"title":164,"category":149,"fallback":32},"recurring-schedules","Recurring schedules",{"slug":166,"title":167,"category":149,"fallback":32},"post-own-media","Post your own photos & videos",{"slug":169,"title":170,"category":149,"fallback":32},"post-analytics","Post analytics",{"slug":172,"title":173,"category":149,"fallback":32},"make-similar-content","Make more like your best posts",{"slug":175,"name":176,"sort":177,"articles":178},"api-integrations","API & integrations",42,[179,182,185,188,191],{"slug":180,"title":181,"category":175,"fallback":32},"api-and-mcp","API and MCP: connect Posto to other apps",{"slug":183,"title":184,"category":175,"fallback":32},"claude-connector","Connect Posto to Claude as a custom connector",{"slug":186,"title":187,"category":175,"fallback":32},"mcp-via-npx","MCP via npx (@postoid\u002Fmcp)",{"slug":189,"title":190,"category":175,"fallback":32},"api-reels-and-recurring","Reels and recurring schedules via API & MCP",{"slug":192,"title":193,"category":175,"fallback":32},"webhooks","Webhooks: automatic updates from Posto",{"slug":195,"name":196,"sort":197,"articles":198},"account","Account & data",45,[199,202,205],{"slug":200,"title":201,"category":195,"fallback":32},"export-data","Exporting your account data",{"slug":203,"title":204,"category":195,"fallback":32},"delete-account","Deleting your account",{"slug":206,"title":207,"category":195,"fallback":32},"unsubscribe-emails","Unsubscribing from emails",{"slug":209,"name":210,"sort":211,"articles":212},"affiliate","Affiliates & referrals",47,[213,216,219,222],{"slug":214,"title":215,"category":209,"fallback":32},"invite-friends","Invite friends, earn AI credits",{"slug":217,"title":218,"category":209,"fallback":32},"join-affiliate-program","Joining the affiliate program",{"slug":220,"title":221,"category":209,"fallback":32},"affiliate-commission","Affiliate commissions",{"slug":223,"title":224,"category":209,"fallback":32},"affiliate-payouts","Withdrawing affiliate commissions",{"slug":226,"name":227,"sort":228,"articles":229},"troubleshooting","Troubleshooting",50,[230,233,236],{"slug":231,"title":232,"category":226,"fallback":32},"post-failed","Post failed: common causes",{"slug":234,"title":235,"category":226,"fallback":32},"link-not-readable","Link can't be read",{"slug":237,"title":238,"category":226,"fallback":32},"photo-not-showing","Photo not showing on a slide",[240,241,242,243,244,245],{"slug":180,"title":181,"category":175,"fallback":32},{"slug":154,"title":155,"category":149,"fallback":32},{"slug":30,"title":31,"category":26,"fallback":32},{"slug":200,"title":201,"category":195,"fallback":32},{"slug":59,"title":60,"category":55,"fallback":32},{"slug":214,"title":215,"category":209,"fallback":32},{"slug":43,"locale":23,"requestedLocale":23,"fallback":32,"title":44,"html":247,"description":248,"toc":249,"faq":263,"updatedAt":266,"videoUrl":6,"category":267,"related":268,"locales":273},"\u003Cp>Got a question while using Posto? Click the round \u003Cstrong>Help chat\u003C\u002Fstrong> button in the bottom-right corner of the screen. The AI assistant answers from our help center articles, and the Posto team can take over when needed. The chat is free and doesn't use AI credits. This feature is opening gradually, so the button may not appear on your account yet.\u003C\u002Fp>\n\u003Ch2 id=\"how-to-use-it\">How to use it\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Click \u003Cstrong>Help chat\u003C\u002Fstrong>, type your question, then click \u003Cstrong>Send\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Answers based on help articles show \u003Cstrong>Sources\u003C\u002Fstrong>. Click one to read the full article.\u003C\u002Fli>\n\u003Cli>Rate an answer with \u003Cstrong>Helpful answer\u003C\u002Fstrong> or \u003Cstrong>Not helpful\u003C\u002Fstrong>. Your rating helps us improve the answers.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Want to switch topics? Click \u003Cstrong>New conversation\u003C\u002Fstrong>. Visitors who aren't signed in complete a quick check before the chat starts.\u003C\u002Fp>\n\u003Ch2 id=\"what-can-the-assistant-check\">What can the assistant check?\u003C\u002Fh2>\n\u003Cp>When you're signed in, the assistant can read your own account data to answer: your plan and AI credit balance, recent carousels, and post status. For workspace owners and admins, it can also look up the last payment and resend an invoice. If a failed carousel's AI credits weren't returned, the assistant can check it and process compensation or pass it to the team.\u003C\u002Fp>\n\u003Cp>The assistant can't see other people's accounts or workspaces. AI answers can be wrong; never send passwords in the chat.\u003C\u002Fp>\n\u003Ch2 id=\"talk-to-the-posto-team\">Talk to the Posto team\u003C\u002Fh2>\n\u003Col>\n\u003Cli>Click \u003Cstrong>Talk to a person\u003C\u002Fstrong> below the message box.\u003C\u002Fli>\n\u003Cli>A ticket is created and its number appears in the chat. Our team replies during the working hours shown at the top of the chat.\u003C\u002Fli>\n\u003Cli>You can close the chat; the team's reply still shows up in the same conversation. When the team joins, the status changes to \u003Cstrong>Connected to the Posto team\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch2 id=\"message-limits-and-whatsapp\">Message limits and WhatsApp\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Each account can currently send up to 40 messages per day to the assistant (visitors without an account: 10). The count resets at midnight WIB (Jakarta time).\u003C\u002Fli>\n\u003Cli>If you reach the limit or the assistant is unavailable, the chat shows a \u003Cstrong>Chat on WhatsApp\u003C\u002Fstrong> button so you can still reach the team.\u003C\u002Fli>\n\u003Cli>Questions about AI credits? See \u003Ca href=\"\u002Fhelp\u002Fhow-credits-work\">How AI credits work\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Still stuck? Contact \u003Ca href=\"mailto:support@posto.id\">support@posto.id\u003C\u002Fa>.\u003C\u002Fp>\n","Got a question while using Posto? Click the round Help chat button in the bottom-right corner of the screen. The AI assistant answers from our help center…",[250,254,257,260],{"id":251,"text":252,"level":253},"how-to-use-it","How to use it",2,{"id":255,"text":256,"level":253},"what-can-the-assistant-check","What can the assistant check?",{"id":258,"text":259,"level":253},"talk-to-the-posto-team","Talk to the Posto team",{"id":261,"text":262,"level":253},"message-limits-and-whatsapp","Message limits and WhatsApp",[264],{"question":256,"answer":265},"When you're signed in, the assistant can read your own account data to answer: your plan and AI credit balance, recent carousels, and post status. For workspace owners and admins, it can also look up the last payment and resend an invoice. If a failed carousel's AI credits weren't returned, the assistant can check it and process compensation or pass it to the team. The assistant can't see other people's accounts or workspaces. AI answers can be wrong; never send passwords in the chat.","2026-11-09T10:57:16.704Z",{"slug":26,"name":27},[269,270,271,272],{"slug":30,"title":31,"category":26,"fallback":32},{"slug":34,"title":35,"category":26,"fallback":32},{"slug":37,"title":38,"category":26,"fallback":32},{"slug":40,"title":41,"category":26,"fallback":32},[23,274,275],"id","ms"]